Frequently Asked Questions

Yes.

The $24.98 fee gives you access to the SafeCheck Canadian Food Safety Online Course and online exam. The final exam is available anytime 24 hours a day, 7 days a week, 365 days a year.

Yes!

The SafeCheck Canadian Food Safety Certificate is nationally accredited. Provincial public health department in every Province and Territory across Canada accept our certification as equivalent to their own. You can check the approvals here: https://www.safecheck1.com/approvals/

Within minutes.

As soon as you pass your final exam, your certificate will be emailed to you. Your certificate will also be available for download Learner Dashboard. We suggest that you save the digital copy of your certificate & wallet card so you can access it in future. Your access to the course expires after 30 days so it’s important to ensure you have a saved copy before this date.

Certificate and Wallet Card

Get Your Certificate and Wallet Card Immediately

You can login to your Learner Dashboard here: https://safecheck.smarteru.com

If you don’t remember your password, use the “forgot password ” link below the  “Login” button.

SafeCheck Learner Dashboard Login

SafeCheck Learner Dashboard Login

Your SafeCheck Advanced Canadian Food Safety Certificate is valid for 5 years from the date of issue.

Register here: https://www.safecheck1.com/product/food-handler-cn/

for the Online SafeCheck Advanced Canadian Food Safety Certificate course here.

Canadian Food Safety provides in Class and Online certification for all food businesses including:

  • quick serve and fine dining restaurants

  • food trucks and cafes

  • grocers, delis and bakeries

  • hotel & convention facilities

  • church and charity groups

  • convenience stores and service stations

  • food processors, food delivery and storage services

  • seniors home and childcare facilities

Yes. The Canadian Food Retail and Foodservices Code recommends renewal every 5 years. Your workplace may require renewal more often.

SafeCheck® Advanced Food Safety Certification (Food Handlers) is a government recognized Food Safety Certification Course in every part of Canada.

There are 11 Modules + Final 50 Question Multiple Choice Exam.

Topics covered include: Food Safety in the News, Laws, Regulation, and Inspection, How Food Can Make Us Sick (Hazards in Food), Employee and Visitor Hygiene, Facilities and Equipment, Purchasing, Receiving, and Storage, Preparing and Serving Safe Food (time & temp control), Cross-Contamination, Sanitation, Waste & Pest Control, Training Requirements, Your Food Safety Program, HACCP.

Access the SafeCheck Knowledge Base section with over 40 printable files including Provincial Legislation and informative colour workplace posters.

Register Here: https://www.safecheck1.com/product/food-handler-cn/

Provincial Approval Letters Here: https://www.safecheck1.com/provincial-health-department-approvals/

You have 30 days access rights to the course from the date of purchase:

– you can go in and out of the course as often as you like

– the learning program will remember where you left off and you will be taken back to the same point that you left when you log back in

– there are no extensions allowed, please complete your course and exam before your 30 days have passed

5-6 Hours

The SafeCheck Advanced Canadian Food Safety Certificate course is designed to be completed in about 6 hours. You can start and stop as often as you like. When you return you will be able to continue from where you last left off.

* Online Proctoring *
The SafeCheck Food Safety exam is proctored utilizing a combination of impartial individuals (called a proctors) and using artificial intelligence to review bio-metric data. Working together, they monitor and supervise a student while he or she is taking an exam – available 24/7.

To write the exam you will need:

  • Computer or other approved  device equipped with a working webcam and microphone

  • Government issued photo identification (ID)

  • A quiet room with no people nearby

  • A clear desk or work area with no open books or other devices (no other cell phones or tablets)

When you click on ‘Start Final Exam’ you will be connected to our SafeCheck Virtual Proctor. You will show your ID and it will be verified. The virtual proctor will monitor the exam using the webcam on your computer. You will not be allowed to talk to others, leave the room or take notes.

Yes

* Exam Language *

The SafeCheck® Advanced Food Safety exam is also available in the following languages: Ukrainian, Mandarin, Polish, Portuguese, Russian, Tagalog, Tamil, Urdu, Cantonese, Farsi, German, Italian, Korean, Japanese, and Vietnamese.

You can arrange to access an alternate language exam by emailing [email protected] after you have purchased your course. Be sure to include your invoice/order number with your request.

  1. You MUST provide a clear picture of your photo ID

  2. You MUST be on your own in a quiet room

  3. NO materials such as notes, or study guides can be in the room with you

  4. All other websites must be closed on your computer

  5. NO help from any other people or mobile phones will be allowed during the exam

  6. If you are doing the exam on your mobile phone please make sure you have adjusted the settings to allow for the front camera to access the web browser

*** Please follow all these rules carefully or your exam will NOT be valid, and you will be forced to retake. Failing to follow the rules may result in you being charged for the second exam attempt. ***

If you need a translator present, please call us at 866.258.0643 or email us at [email protected]

Yes.

You can take the exam as many times as needed*. We offer Canada’s Only Pass Guarantee. 

*conditions apply

No worries.

Canadian Food Safety offers Canada’s Only Pass Guarantee. This means there are no additional costs for exam retakes*!

You can take the exam as many times as needed at no extra cost.  The vast majority of all students pass the exam on their first attempt.

* conditions apply

Our proctor needs to confirm that the person who took the course is the same person who is taking the exam. This is required by the government for anyone taking the exam, they must provide a valid government issued photo ID. The proctor only needs to see your name and photo on the ID.

More Information

What to Expect: https://www.integrityadvocate.com/what-to-expect/canadianfoodsafety

Integrity Advocate Privacy: https://www.integrityadvocate.com/privacy/privacy

Test Your Device Here: https://www.integrityadvocateserver.com/Demo?level=3

More Information

Integrity Advocate Privacy: https://www.integrityadvocate.com/privacy/privacy

No. 

The terms “Food Safety Certification” and “Food Handler Certification” are both referring to education and examination of an approved “Food Safety” learning curriculum that meets a regulatory requirement for staff and Managers working in a food establishment.

The SafeCheck Advanced Canadian Food Safety Certificate is nationally accredited. Provincial public health departments in every Province and Territory across Canada accept our certification as equivalent to their own. You can check the approvals here: https://www.safecheck1.com/provincial-health-department-approvals/

Currently the online course is available in English and French. Exam accommodations are available* by special request to [email protected]

*conditions apply

You can find the French Language courses here: https://www.safecheck1.com/product-category/food-safety/en-francais/ 

You can find the English Language courses here:

Yes. Our course is designed to accommodate almost all special needs.

The course is delivered via interactive lessons, with fully narrated audio and closed captioning on every slide.

Students can call or email our Food Safety Specialists who will do everything possible to help them gain their Canadian Food Safety Certificate. We are also able to arrange local proctoring in most cases (there may be additional costs for this service).

Please contact us to discuss your particular needs and we will do our best to help accommodate your request.

The Final Exam needs to be completed using a laptop, desktop, tablet or newer smartphone with a working  a working front facing camera and microphone.

We ask that you use Chrome or Firefox web browsers. Please ensure that you are using the most up to date version of your web browser.

The SafeCheck Advanced Canadian Safety (Food Handler) Course and all its contents can be viewed on any device including, Windows, Android and IOS tablets & phones. Your best experience will be from a laptop or desktop computer.

We use the latest Technology and Course Authoring Software. Voice recordings are performed by professional voice artists.

Our courses are Not built in Microsoft Word or PowerPoint as others may claim. Canadian Food Safety Groups partners with some of Canada’s Best technology companies. We have end of module quizzing, interactive games and many engaging videos that make our courses quick, easy and enjoyable.

Our Learning Management System is powered by SmarterU a Winnipeg based company that is considered among the very best LMS platforms. Using this platform allows us to have one of the very best user experiences of any LMS in the world. It also allows us to provide very user friendly and easy to manage Corporate Learning Accounts.

Click here to see a short demo of the course:

Yes.

The SafeCheck Corporate Management Account is Free with Group Purchases. We use one of the worlds best in class Learning Management Systems (LMS).  Our system allows managers at all levels of your organization to have access (or limited access), add students, view reports, print certificates anytime, all while saving your organization thousands of dollars annually.

There is no charge to set-up your account. You can start today and be enrolling students in minutes with our easy to use LMS. Call us now 866.258.0643!

You can start your purchase here: Group Purchase – Corporate Account With Management Portal

Yes we do.

Groups can save as much as 20% from our already low price. Click Here: https://www.safecheck1.com/product/50/

You can start your purchase here for Corporate Accounts, this includes your Free Management Portal. This comes with 50 credits allowing you to enroll 50 learners. You will be able to easily enroll staff, monitor their progress, access their certificates and run reports all within your own branded account in our learning management system (LMS). Once we receive your order we will contact you for details on branding your account, supply you with a user guide to enroll learners and schedule a 15 minute administrator orientation.

Call us now 866.258.0643!

Corporate Accounts - Reporting

Corporate Accounts – Reporting

Corporate-Educational Accounts

Corporate-Educational Accounts

We respect your privacy. Exam results will only be released to you, a sponsoring organization (where applicable), Federal/Provincial/Local health officials/authorities/agencies as required.

We believe in always offering the very best value. 
We are often asked why our price is so low. Simply it is because we can.
When we implement cost savings we share those savings with our clients. (recently we lowered our price to $24.98)

The $24.98 is not a promotional price. It is our public price going forward. Corporate and Enterprise clients can save even more! Food Safety education must be Easy to Access, Easy to Use and Affordable.

Canadian Food Safety has always been a Value driven organization. We believe in always offering the best possible overall value and the very best products and services to our clients.
Our SafeCheck Advanced Canadian Food Safety Certification course and WHMIS 2015 course are great examples of this.
Our thousands of satisfied clients and Canadian technology partners allow us to offer incredible value.
Our competitor’s offer a similar course at prices ranging from $50 to $99. There is no reason to pay more for certification!

Our course is approved by ALL Public Health Departments in Canada.
https://www.safecheck1.com/provincial-health-department-approvals

Our website uses SSL (Secure Sockets Layer) to ensure your information is safe. It is a security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral. SSL is an industry standard and is used by millions of websites in the protection of their online transactions with their customers.

We do not store your Credit Card Information. Our Payment Processors use SSL to securely process your payment.  You will see “CanadianFoodSafety-866.258.0643” on your credit card statement.

Camera troubleshooting hints here: https://www.safecheck1.com/proctoring-troubleshooting/

  1. You MUST provide a clear picture of your photo ID

  2. You MUST be on your own in a quiet room

  3. NO materials such as notes, or study guides can be in the room with you

  4. All other websites must be closed on your computer

  5. NO help from any other people or mobile phones will be allowed during the exam

  6. If you are doing the exam on your mobile phone please make sure you have adjusted the settings to allow for the front camera to access the web browser

*** Please follow all these rules carefully or your exam will NOT be valid, and you will be forced to retake. Failing to follow the rules may result in you being charged for the second exam attempt. ***

If you need a translator present, please call us at 866.258.0643 or email us at [email protected]

Yes we are. We were founded in 1999 and incorporated in 2000. We have offices in Calgary Alberta.

If you need more information, please call us at 866.258.0643 or email us at [email protected]