-
Sale!Course Overview This coaching skills course is divided into 8 equal parts covering 8 topics. Each segment is provided as a 10-minute video and a workbook with three sections in each video guiding you to pause and answer questions that apply to you in your role. You will be able to relate the topics to your role and how you can implement the skills. Topics for this course include: Each topic includes a workbook that will help you apply the principles in your role and provide an action plan that you can work towards for each area. Part of the Business Skills and Personal Development Training Series, discover useful impactful training with SafeCheck. Click here to see all available courses in this series.
-
Sale!Course Overview Effective communication is an essential skill regardless of your role, enabling you to interact adeptly with internal and external customers and team members. This comprehensive communication skills course is designed to cover various crucial topics. It is divided into 8 equally sized segments, each exploring a specific theme. Delivered in convenient bite-sized portions, each segment consists of a 10-minute video accompanied by a workbook. These workbooks are thoughtfully structured, encouraging you to pause and engage with the content, answering questions relevant to your role. Doing so makes it easy to relate the concepts to your specific responsibilities and learn how to implement these valuable skills effectively. The course delves into various significant areas, including communication skills, listening skills, questioning skills, assertiveness, handling difficult conversations, demonstrating empathy, understanding cultural nuances, and providing clear instructions in the workplace. The workbook for each topic serves as a practical tool to apply the principles learned and develop an action plan tailored to your unique needs and circumstances. By actively participating in this course, you can enhance your communication prowess and positively impact your professional sphere. Part of the Business Skills and Personal Development Training Series, discover useful impactful training with SafeCheck. Click here to see all available courses in this series.
-
Sale!
Contact Centre Agent Pathway Training
Course Overview: Being a contact centre agent is crucial in any organization as you represent the frontline of customer interactions. You serve as the face of the company and often act as the primary point of contact for individuals engaging with the business. So, it's essential to have the skills to handle customer interactions effectively. This pathway training enhances your contact centre skills, enabling you to engage with customers and deliver exceptional experiences confidently. Part of the Business Skills and Personal Development Training Series, discover useful impactful training with SafeCheck. Click here to see all available courses in this series. -
Sale!Course Overview Consistent customer service skills are not an accident but the result of good training and application of specific fundamentals to give customers an amazing experience that will bring them back time and time again. This video-led customer service skills course is divided into 12 parts. Whether phone based or face to face, these skills can be easily applied to any customer service situation. Part of the Business Skills and Personal Development Training Series, discover usefull impactfull training with SafeCheck. Click here to see all available courses in this series.
-
Sale!Course Overview Being able to effectively manage upset customers and their complaints is a key skill in any organisation. Quite often this trying time with customers can be the make or break of a customer relationship as well as negative word of mouth. This complaints handling course will give you all the skills required to manage, communicate with and calm upset customers while effectively and professionally handling their complaint. Split into 12 bite-sized 10-minute videos each with a workbook, each video has three areas to stop and discuss and complete answers in the workbook provided.
-
Sale!
Improving Mental Health Pathway Training
Course Overview: Ideal for everyone to help improve our attitude and ability to cope with stress and difficult situations, Part of the Business Skills and Personal Development Training Series, discover useful, impactful training with SafeCheck. Click here to see all available courses in this series. -
Sale!
Managing Conflict Skills Pathway Training
Course Overview: Most people will encounter situations of conflict in their roles and lives. Conflict is an essential part of progress and sometimes can seem daunting. Learn the skills and knowledge to effectively handle conflict situations, boosting your confidence and effectiveness in resolving issues that may arise. Use this pathway training to develop core skills in conflict handling and managing situations where facilitation is required to resolve them. Part of the Business Skills and Personal Development Training Series, discover useful impactful training with SafeCheck. Click here to see all available courses in this series. -
Sale!Course Overview Whether you are new to the receptionist role or just looking for new ideas and tips to increase your efficiency, this course will give some fresh ideas and perspectives for your role. Receptionist play a key role in every organization. The first few minutes of interaction with a customer or visitor, sets the tone for the company. Every Receptionist serves as a crucial central coordination point for the organization and their contacts with clients, suppliers and customers. An effective receptionist recognizes that an on-going knowledge of the business and a pro-active approach to providing customer service to both the internal and external customers are crucial to every front desk operation. Split into 8 bite-sized 10-minute videos, each with a brief workbook to prompt thoughts and actions, you will find this course both down-to-earth and easy to apply in real life. Part of the Business Skills and Personal Development Training Series, discover usefull impactfull training with SafeCheck. Click here to see allavailable courses in this series.
-
Sale!Unlock the true leadership potential within your restaurant team with eight Shift Leader lessons. Elevate your most promising employees into confident and capable leaders who can steer each shift towards success. From effective communication and delegation to running a shift, the bite sized lessons will equip your new shift leaders with the skills to effectively manage co-workers, customer experiences, and drive profitability. Invest in developing future restaurant leaders and helping your managers and teams thrive. Part of the Restaurant Playbooks MicroLearning Library.
-
Sale!SafeCheck® Accessibility for Ontarians With Disabilities Act Training (AODA) is Required Learning for all workplaces in Ontario. SafeCheck® Workplace Safety makes elearning Fast, Fun and Affordable. Accessible workplaces benefit everyone. This is an effective way to learn about AODA without the restriction of attending an in-person training seminar; an ideal strategy for those with a busy schedule. Improve your skills today. Make yourself Workplace Ready with these valuable safety awareness courses. This AODA training course is designed to provide you with insight on the safety and accessibility standards of a work environment based on the Ontario human rights code. This accessibility awareness training course will provide you quality knowledge on healthy communication standards, communication supports, types of disabilities, and more. The interactive programs allow learners to gain knowledge and skills while thoroughly preparing them for the certification exam. Access the SafeCheck® Knowledge Base section with over 60 bonus videos, printable files including Provincial Legislation and informative colour workplace posters.
-
Sale!
SafeCheck Essentials Learning Academy: One-Year of Unlimited Access to over 7200 Video-Based Courses Click Here for Full Listing
-
SafeCheck® Mental Health Awareness Training is essential learning for everyone in today’s workforce. SafeCheck® Workplace Safety makes online learning fast, fun and affordable. Safe and respectful workplaces benefit everyone. This workplace mental health awareness course is an effective way to gain awareness without the restriction of attending an in-class seminar, an ideal strategy for those with a busy schedule. Make yourself workplace ready by improving your mental illness knowledge and understanding how to work with those suffering from a mental health problem. The interactive safety training program allows learners to gain quality knowledge about common risk factors of mental health disorders, how to promote mental health in the workplace, common mental health problems, and more. Access the SafeCheck® Knowledge Base section with bonus content, including videos, printable files and informative colour workplace posters.