Whether you are new to the receptionist role or just looking for new ideas and tips to increase your efficiency, this course will give some fresh ideas and perspectives for your role.
Receptionist play a key role in every organization. The first few minutes of interaction with a customer or visitor, sets the tone for the company. Every Receptionist serves as a crucial central coordination point for the organization and their contacts with clients, suppliers and customers.
An effective receptionist recognizes that an on-going knowledge of the business and a pro-active approach to providing customer service to both the internal and external customers are crucial to every front desk operation.
Split into 8 bite-sized 10-minute videos, each with a brief workbook to prompt thoughts and actions, you will find this course both down-to-earth and easy to apply in real life.