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Save!Course Overview Phone etiquette training sets out the basics for good communication and great customer service for both inbound and outbound calls. Covering all aspects of proper phone etiquette, this training course also includes award-winning tips and techniques to enhance customer interactions, ensure satisfaction, and improve loyalty. This phone skills training is divided into six parts. Each segment is provided as a 10-minute video and a brief workbook. Three sections in each video guide you to pause and take notes on important points that apply to you in your role. Whether you are a receptionist, call centre professional, or simply want to improve your professional calls and overall business telephone professionalism, this customer service phone training will help you identify key strategies for your related role. As part of the Business Skills and Personal Development Training Series, discover useful, impactful training with SafeCheck. Click here to see all available courses in this series.
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Save!Course Overview Training and presentation skills are part of almost everyone’s role in the workplace. This presentation skills training course will help you improve your communication skills, master body language, and become a more confident public speaker. Whether you’re preparing for formal presentations, small groups, or large groups, you’ll learn how to effectively communicate and engage your audience. If you have a fear or anxiety over public speaking, you will learn practice techniques to overcome that and develop a natural speaking style. You will also learn some key tips to make your presentations engaging and impactful through effective presentation training. This Presentation Skills Training course is divided into 9 parts which will strengthen your public speaking skills. Each segment is provided as a short video and a brief workbook. After each video, you will pause and answer questions that apply to you in your role. As part of the Business Skills and Personal Development Training Series, discover useful impactful presentation skills training with SafeCheck. Click here to see all available courses in this series.
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Working from Home Pathway Training
Course Overview: Ideal for people who are working from home, either full-time or part-time. Having the opportunity to work from home is a real bonus for some people. However, there can be the tendency to not get the balance right between working and home life. This pathway training will help ensure you have the right balance and that your home office setup is correct, and learn the right skills to cope effectively. Part of the Business Skills and Personal Development Training Series, discover useful, impactful training with SafeCheck. Click here to see all available courses in this series. -
Save!Course Overview All leaders experience moments of uncertainty and can become a little stale in their roles. This pathway will help existing leaders look at some next steps for improving their leadership skills and stretch their thinking. Starting with situational leadership and engagement of employees, the pathway then examines concepts like having a growth mindset, persuasion skills and showing appreciation. This pathway can help take your leadership skills to the next level. This course has 12 bit-sized 10-minute video modules with workbooks for easy application. This video-led Advanced Leadership course is divided into 12 parts. Part of the Business Skills and Personal Development Training Series, discover usefull impactfull training with SafeCheck. Click here to see all available courses in this series.
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SafeCheck MicroLearning Library: 180 Days Access to Over 120 Award-Winning Video-Based Courses. All courses are about 10 minutes long and deliver workplace and life skills concepts in a clear and concise format. Click Here for Full Listing.
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The New Leader Pathway Training
Course Overview: If you are new to leadership or you have promoted someone to a new leadership role, this pathway will help you know how to handle this new situation. With practical tips on how to get started as a new leader, how to manage a relationship with former peers, ways to manage potentially stressful situations, and how to make decisions, this pathway is a great introduction to a new leader’s role. This course has 6 x 10-minute video modules with workbooks and 2 x 1-minute videos with a focus on decision making Part of the Business Skills and Personal Development Training Series, discover useful, impactful training with SafeCheck. Click here to see all available courses in this series.
