Telephone Etiquette Skills Pathway Training

Topics for this course include:

• Proper etiquette for answering the telephone
• Award-winning telephone techniques part 1 and 2
• Telephone call control
• Communications skills and outbound calling techniques.

Use your laptop, desktop computer, tablet, or any mobile device, including cell phones!

You have 90 days of access rights to the course from the date of purchase:
– You can go in and out of the course as often as you like.
– The learning program will remember where you left off, and when you log back in, you will be taken back to the same point you left off.
– There are no extensions allowed. Please complete your course before your 90 days have passed.

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Extensions are available for a fee equal to the initial payment or a minimum of $24.98. Corporate and educational group students should contact their supervisor for extensions.

To receive a refund, please forward your electronic receipt to our customer service department: [email protected] with the subject heading: Telephone Etiquette Skills Pathway Training.

SafeCheck Learning reserves the right to cancel and refund course registrations to any customer who is abusive, threatening or aggressive via phone, email or in writing.

When seeking an online course refund, include the reason for your refund request. Refund requests will not be accepted after the student has started the course and/or if course access rights have expired. All group purchase sales are considered final.

Please Note: Microsoft Windows 7 is No Longer Supported by Microsoft or the SafeCheck LMS. *conditions apply